SOLUTIONS
Increase Revenue
Creating customized financial solutions for each consumer means collection results are drastically improved. This means more money back to your business by increasing the amount collected and reducing your bad debt and outstanding receivables.
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Increase Efficiency
Reduce the amount of time, frustration, effort, and money your business spends on collecting on past-due receivables by letting us lift and carry the burden for you. This allows you and your staff to have more time and freedom so you can follow your mission more efficiently and effectively.
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Improve Customer Satisfaction
We earn our great reputation by you keeping yours. Using our CEO’s positive customer service and communications philosophy in all correspondence fuels connection and ensures your consumer retention. We follow the Golden Rule of treating people the way we would want to be treated. In addition, we strive to set proper expectations for our clients and consumers, and we enjoy educating on credit reporting.
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Boost Skills for Your Staff and Leadership
Professional and Leadership Development are vitally important to us. We pride ourselves on offering training opportunities to our clients and other businesses on topics such as customer service & communications, upfront collections, leadership development, and personal growth & development.
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Lower Your Risk and Ensure Security
Compliance with all federal and industry regulations, such as the Fair Debt Collection Practices Act (FDCPA) and HIPAA, is critical for all parties involved. We offer you peace of mind by our office assuming all risk of litigation with accounts turned over to us.
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Stay in Control with our Client Portal
Remaining transparent and maintaining client ease of access are important to us. Our secure and compliant Client Portal allows you to log in—day or night—to easily access statements, billing, reports, and secure messaging all in one place. Upload your accounts to the portal and the collection process begins, leaving you with more time to focus on what’s important in your business.
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Ensure Effectiveness with Skip Tracing
Using specialized and unique skip tracing tools, we are able to gather the most up-to-date and accurate consumer demographic data, which allows us to efficiently target our collection efforts where they are most effective in order to collect your money in the most timely and effective manner possible.
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